Privacy Policy

1. Introduction

Welcome to Al Tujjar ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our business ledger and customer portal services via our website (https://www.altujjarapp.com) and mobile applications.

2. Data We Collect

When you register a business or log in as a customer, we collect specific details to facilitate smooth ledger operations:

• Business Information: Business name, logo, address, phone number, and tax/registration details.
• Customer Records: Names, contact numbers, billing addresses, ID proofs (photos/documents), and ledger balance sheets.
• Transactions: Invoices, purchase histories, product inventories, and payments recorded on the system.

3. How We Use Your Data

Your information is used solely to maintain and optimize your business activities:

• To compile customer ledger balance sheets and statements.
• To allow secure login to the Merchant Dashboard and the Customer Portal.
• To send automated invoice alerts and payment reminder notifications.
• To track inventory and notify users of low stock.

4. Data Security & Storage

We implement industry-standard encryption protocols to safeguard your business transactions, customer details, and uploaded ID proofs against unauthorized access, loss, or disclosure. All data is securely hosted on protected cloud databases.

5. Sharing of Information

We do not sell, rent, or trade your data to third parties. Customer ledger entries and invoices are shared only between the registered merchant and the specific customer via secure authentication.

6. Contact Us

For questions or updates regarding your data privacy, feel free to reach out to our team:

📧 Email: altujjar.official.ac@gmail.com
📞 Phone: +9709632674